The California Report Card integrates elements of two prior projects: the Citizen Report Card developed in 1993 by the World Bank and Opinion Space developed in 2009-2013 at UC Berkeley.

Citizen Report Cards

First developed in Bangalore, India in 1993, “citizen report cards” aim to foster public accountability in the implementation of government services. Report cards allow participants to assess government performance, engage with important issues and express opinions and ideas and consider those of others, and gain attention of elected leaders. Elected leaders are able to learn directly about the opinions and ideas of constituents on government performance.

For more information on the history and application of citizen report cards, please visit: The World Bank: Citizen Report Card and Community Score Card

Examples of Citizen Report Cards:

Canadian Policy Research Networks. (2002). Quality of life in Canada: A citizens’ report card. Ottawa, ON: J. H. Michalski. [.pdf]

League of Education Voters Foundation. (2013). 2013 Citizens’ Report Card on Washington State Education.  

U.S. Congress. House Committee on Oversight and Government Reform. (2012). Report card on federal government’s efforts to track and manage FOIA requests, 112th Cong., 2nd sess., March 15, 2012. [.pdf]

World Bank. (2003). Citizens’ report cards on public services: Bangalore, India. [.pdf]

World Bank. (2003). The Filipino report card on pro-poor services. [.pdf] 

Opinion Space

Opinion Space, a precursor to the California Report Card, is a social media technology designed to help communities generate and exchange ideas about important issues and policies. The system uses a game model that incorporates techniques from deliberative polling, collaborative filtering, and multidimensional visualization. Opinion Space is a self-organizing system that uses an intuitive graphical “map” that displays patterns, trends, and insights as they emerge and employs the wisdom of crowds to identify and highlight the most insightful ideas. A version of Opinion Space is being used by the U.S. State Department, where it has attracted thousands of participants from around the world to organize, visualize, and analyze constructive suggestions on foreign policy.

The California Report Card extends Opinion Space to a mobile platform that incorporates a citizen report card allowing users to instantly grade government performance and express opinions and ideas and consider those of others.

“Opinion Space will harness the power of connection technologies to provide a unique forum for international dialogue. This is…an opportunity to extend our engagement beyond the halls of government directly to the people of the world.” -U.S. Secretary of State Hillary Clinton, 2010 


1) Using a Social Media Platform to Explore How Social Media Can Enhance Primary and Secondary Learning. Sanjay Krishnan, Yuko Okubo, Kanji Uchino, and Ken Goldberg. Learning International Networks Consortium (LINC) 2013 Conference. MIT, Cambridge, MA. June 2013. [.pdf]

2) Distributed Spectral Dimensionality Reduction for Visualizing Textual Data. Sanjay Krishnan and Ken Goldberg. International Conference on Machine Learning (ICML) Workshop on Spectral Learning Methods, Atlanta, GA, June 2013. [.pdf]

3) Opinion Space: A Scalable Tool for Browsing Online Comments. Siamak Faridani, Ephrat Bitton, Kimiko Ryokai, Ken Goldberg. ACM International Conference on Computer Human Interaction (CHI). Atlanta, GA. April 2010. [.pdf]

Additional papers are available for download from: